Author Topic: Twitch Video Highlights - Playback Issue  (Read 8210 times)

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Offline stella_blue

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Twitch Video Highlights - Playback Issue
« on: December 24, 2014, 08:57:55 am »
I just posted a community question at the Twitch Support Center:

http://help.twitch.tv/customer/portal/questions/9868519-video-highlights-unplayable

I hope that someone is actively investigating the problem.

Disheartening news, if the affected video highlights are permanently inaccessible.   :(

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Offline stella_blue

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Re: Twitch Video Highlights - Playback Issue
« Reply #1 on: December 24, 2014, 09:06:21 am »
Hey guys,

Check the listing of archived highlights on your own Twitch channels.

You may not like what you see.

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Offline timhett

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Re: Twitch Video Highlights - Playback Issue
« Reply #2 on: December 24, 2014, 09:19:45 am »
Huh... that's strange and rather scary..
I just checked a couple of my highlights, they seem okay but will check others when time allows.  If it's a video that I really value, then I usually export to Youtube also, and sometimes also download the video from Youtube, so it exists in multiple places. 
I hope this gets worked out  BibleThump  FailFish
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Offline stella_blue

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Re: Twitch Video Highlights - Playback Issue
« Reply #3 on: December 24, 2014, 09:30:57 am »
I just checked a couple of my highlights, they seem okay but will check others when time allows.

The problem seems to be most prevalent with clips that were created prior to 2013.

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Offline stella_blue

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Re: Twitch Video Highlights - Playback Issue
« Reply #4 on: December 24, 2014, 09:50:21 am »
The problematic videos are easy to spot.  Notice the blank areas where a screen capture should appear:



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Re: Twitch Video Highlights - Playback Issue
« Reply #5 on: December 24, 2014, 01:22:00 pm »
The problematic videos are easy to spot.  Notice the blank areas where a screen capture should appear:



This was happening to me during last DKO.  Looks exactly the same except at least one of the videos would say 10hrs long even though I only played four.

Offline marinomitch13

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Re: Twitch Video Highlights - Playback Issue
« Reply #6 on: December 24, 2014, 11:37:18 pm »
I've been submitting requests on some of my videos for months, as they only show a black screen and don't play. I did notice this problem for the first time last night as I was doing my (probably bi-monthly) rounds requesting they fix my videos.
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